Help & Community Rules
Everything you need to know about using AnaLebanese safely and effectively
Core Safety Rules
No sealed packages: All items must be visible and inspectable by the traveler
Photo evidence required: Both parties must take photos at pickup and delivery
Value limits: Maximum $100 declared value ($200 for high-reputation users)
Progressive privacy: Personal contact info shared only after both parties accept the match
Frequently Asked Questions
Community Guidelines
Be Respectful
Treat all community members with respect. Harassment, discrimination, or abusive behavior will not be tolerated.
Communicate Clearly
Respond promptly to messages, be clear about expectations, and update your matches about any changes to plans.
Honor Your Commitments
If you accept a match, follow through. If circumstances change, communicate immediately.
Trust Your Instincts
If something feels wrong, don't proceed. Report suspicious behavior through the dispute system.
Protect Privacy
Don't share other users' personal information. Keep conversations within the platform until both parties accept.