Help & Community Rules

Everything you need to know about using AnaLebanese safely and effectively

Core Safety Rules

No sealed packages: All items must be visible and inspectable by the traveler

Photo evidence required: Both parties must take photos at pickup and delivery

Value limits: Maximum $100 declared value ($200 for high-reputation users)

Progressive privacy: Personal contact info shared only after both parties accept the match

Frequently Asked Questions

Community Guidelines

Be Respectful

Treat all community members with respect. Harassment, discrimination, or abusive behavior will not be tolerated.

Communicate Clearly

Respond promptly to messages, be clear about expectations, and update your matches about any changes to plans.

Honor Your Commitments

If you accept a match, follow through. If circumstances change, communicate immediately.

Trust Your Instincts

If something feels wrong, don't proceed. Report suspicious behavior through the dispute system.

Protect Privacy

Don't share other users' personal information. Keep conversations within the platform until both parties accept.

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